Business Continuity

Ensure Business Continuity

Solutions for Resilient Connectivity and Business Continuity

Avoid downtime. Keep your competitive advantage with reliable solutions that keep your doors open and business running smoothly.

Solutions for Connectivity and Continuity

Get connected and stay connected. New Age Networks offers a range of services available nationwide for all your locations. Our service guarantees are among the highest in the industry. Business continuity solutions like Hosted VoIP and managed failover help ensure that you can deliver on your mission-critical priorities.

Solve Your Business Continuity Challenges

Challenges

Many Internet connectivity and VoIP solutions touted as ‘business class’ really aren’t. A service outage or natural disaster can shut you down, and providers may respond on a ‘best effort’ basis. When it comes to finding services in multiple locations, local providers often can’t serve your locations in another region or state, leaving you to manage multiple vendor relationships and reconcile a host of invoices.

Load Balancing & Managed Failover for Network Resiliency

Excessive network traffic, a cut fiber line, or an equipment failure – these are just a few examples of what can cause an unexpected slow-down or outage in your Internet connection. Get the redundancy you need to keep working.

New Age Networks Load Balancing and Managed Failover automatically balances your network traffic between two circuits and ensures failover to one circuit should another fail.

Take the guesswork, risk, and hassle out of your network performance, while keeping your business operational. Our experts manage every aspect of the process including deployment, monitoring, and support. In addition to Load Balancing and Managed Failover capabilities, the solution includes support for Managed IPsec VPN and Managed Firewall. On the same appliance, you can also add fully managed Unified Threat Management.

Features to Meet Your Mission-Critical Networking Needs:

  • Multiple Wide Area Network (WAN) uplink ports
  • Policies for Quality of Service (QoS), traffic shaping, and failover
  • 3G/4G Modem Support
  • Warm spare failover. If requested, New Age Networks will provide a spare appliance in the unlikely event that the primary device fails
  • Detects optimal connection for high-quality VoIP communications
  • Smart connection monitoring: automatic detection of layer 2 and layer 3 outages
  • Fast failover

Cloud and Voice Reliability and Redundancy

  • New Age Networks Hosted PBX services are inherently redundant to help you keep your “Open” sign on. In case of Data outage or natural disaster, Hosted Voice users can redirect their desk phone to the device of their choosing, and make or receive calls using the company calling plan.
  • Should any location be affected by an outage, a Voice Administrator can redirect all calls to an unaffected branch location.

Service Level Agreements for your Mission-Critical Business

New Age Networks offers service level agreements that are among the best in the industry. Our service guarantees are backed by invoice service credits. That means if we don’t live up to our promise, we’ll credit your next invoice. It’s that simple.

Sample of our guarantees:

  • 99.99% Uptime guarantee for T1, Ethernet, and Fiber
  • Satisfaction Guarantee is standard for Voice, and Managed Network and Security services

In addition, New Age Networks provides 24/7/365 live support for all of our services.